Practice Management Archive

There’s no such thing as a quick fix

There are a number of issues involved when responding to a request for a quick orthodontic fix for an older patient.

Education – six themes that make a difference

One of the first questions colleagues from Dental Protection ask delegates when they are delivering education is “why are you here?”

It’s what you say and how you say it!

How the right words can help you to communicate with patients when their expectations become unrealistic.

Great expectations

With dentists commenting that patient expectations appear to be higher than ever before, what are the key issues to consider in record-keeping when providing orthodontic treatment?

An instrument of two parts

Broken instruments and other common problems in endodontics should be dealt with in a caring, supportive and professional manner.

Timing is everything

Leaving a patient in discomfort while they wait for an appointment can carry risks.

I didn’t expect that!

DAVID CROSER presents a case study from Dental Protection’s archives, which carries invaluable learning points.

Ethics and dentistry

Dr ELEANOR O’HIGGINS answers questions from the Journal about ethics and dentistry.

Members save a fortune

Association members save more than the cost of membership on insurance, legal fees, CPD activities, and much more. ELAINE HUGHES explains the business case for membership.


Workplace stress is something more of us are experiencing, and professions such as dentistry are no different, says LINDA RYAN.